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QE229UA, QE229UARDownload HP Pavilion g6-1c31nr Cyberlink YouCam Software v.3.5.4.5527. Device:HP Pavilion g6-1c31nr.

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Lacey HNewbie Private MessageJoined: Dec 06, 2011 01:58Messages: 2Offline
  • To open the CyberLink YouCam, search for and open CyberLink YouCam in Windows. Finding your CyberLink YouCam version number To determine your version, click the About CyberLink YouCam icon or in the top left corner. If there is no icon available, click CyberLink YouCam.
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Solved byDec 06, 2011 02:08
When I first got my laptop about a month ago my YouCam was working, and now it won't launch or do anything. Im not sure what to do, I have searched all over the support site and tried different things. Can someone please help me?
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CyberLink-MichaelSenior ContributorPrivate MessageLocation: EuropeJoined: Apr 18, 2007 04:05Messages: 7418Offline
Dec 06, 2011 10:58
Hi,
please contact the customer support team about your issue.
if you use resolution <=720P - please switch to at least 1024x768
Br
Michael Technical Support
Werde Facebook Fan
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TyomniMemberPrivate MessageJoined: Dec 12, 2011 12:31Messages: 50Offline
Dec 17, 2011 07:54
but is Your webcam working? I mean is it working when You are in skype etc. or You can't launch the YouCam program?
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Lacey HNewbie Private MessageJoined: Dec 06, 2011 01:58Messages: 2Offline
Dec 17, 2011 09:58
Yes I'm pretty sure it works and I can't launch the program.
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Nancy2GNewbie Private MessageJoined: Apr 01, 2012 12:36Messages: 1Offline
Apr 01, 2012 12:45
Was anyone able to suggest a solution to this problem? I have it too. I downloaded Youcam and had it working. Now I can't get Youcam to launch. I did download RealPlayer subsequently. Could this have messed it up? Is there a conflict?
Help!!
thanks
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CyberLink-MichaelSenior ContributorPrivate MessageLocation: EuropeJoined: Apr 18, 2007 04:05Messages: 7418Offline
Apr 04, 2012 05:35
Please contact the customer support.
there is no known issue about this and it is likely an issue related to your platform / installation.
br
Michael Technical Support
Werde Facebook Fan
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aceaxcellNewbie Private MessageJoined: Jun 01, 2012 07:34Messages: 1Offline
Jun 01, 2012 07:38
This happened to me, For some reason I found that right clicking on 'YouCam' then 'run as administrator' does the trick...
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CyberLink-MichaelSenior ContributorPrivate MessageLocation: EuropeJoined: Apr 18, 2007 04:05Messages: 7418Offline
Jun 01, 2012 08:31
HI,
can you please post the YouCam exact Version and SR number (SR is not te CD-KEy and listed in the about box)
thanks
Michael Technical Support
Werde Facebook Fan
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EricaNewbie Private MessageJoined: Jun 10, 2012 16:59Messages: 2Offline
Jun 10, 2012 17:21
Same I'm having a problem too. I had youcam preinstalled on my laptop. Then a software update popped up and i installed it but now my youcam wont show up the picture. like the background interface like the (settings, camvera/video) buttons are there. everythings there but the picture and i cannot figure out a way to remove the update its ridiculous
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CyberLink-MichaelSenior ContributorPrivate MessageLocation: EuropeJoined: Apr 18, 2007 04:05Messages: 7418Offline
Jun 11, 2012 05:00
Hi,
can you please let me know:
- Notebook model?
- YouCam Version
- YouCam SR (SR is also in the about box)
thanks
Michael Technical Support
Werde Facebook Fan
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EricaNewbie Private MessageJoined: Jun 10, 2012 16:59Messages: 2Offline
Jun 11, 2012 11:30
-LXWVZ0200510135DA41601
-YouCam Version I have no idea
-YouCam SR I have no idea
I tried looking it up but I couldn't find it. On my PC there's a Folder for 'VideoWebCam' and inside that there's a whole bunch of folders and one is YouCam...I went through those and could not find anything about the Version or SR.
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Youcam App Download For Laptop

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